Course Categories

Accounting and Finance

Administration and Secretarial

Auditing, Governance, Risk and Compliance

Banking & Insurance

Customer Service

Human Resources and Training

Information Technology - IT

Leadership and Management

Legal

Marketing and Sales

Microsoft Office

Soft Skills

Branch Manager Accreditations

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Please Contact Us if you have any queries

*Fees + VAT as applicable(including coffee breaks and a buffet lunch daily)

*EWT reserves the right to alter dates, content and venue.

Overview
Course Outline

Overview

Accredit current BM’s and Identify and develop Successors to ensure the right fit is holding the right position

Delivery methods:

Group exploration and facilitator led discussions
Practical exercises
Best practice theory exploration

Course objectives:

Introduction to the role of Management.
How to manage the targets.
Identify the sales target and create sales plan.
Introduction to the Operations Management.
How to control Branch operation management
Identify the risk and regulatory.
Cases study and assessment.

Target audience

All Employees in Financial Organizations

Course Outline

Module 1: Management

Role of Managers.
Manage target
Smart Objectives
Your Management style
Organization target hierarchy
Types of support and development

Module 2: Staff management

Staff motivations.
Coach staff to priorities
Adapt to change
Handle mistakes

Module 3: Sales Management

Identify sales targets
Create sales plan
Promote and sell new products
Cross selling

Module 4: Operation Management

Bank Procedures
Identify and control of cash and remittance
Bank and Customer Accounts
Operation Control
Audit reports and comments

Module 5: Regulations and Rules

Manage Operational Risk
Ensure Branch Compliance
Demonstrate regulatory understanding

Upcoming Training Courses

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Attractive Course Location Worldwide

Training with Tourism