Branch Manager Accreditations

*Fees + VAT as applicable(including coffee breaks and a buffet lunch daily)

*EWT reserves the right to alter dates, content and venue.


Accredit current BM’s and Identify and develop Successors to ensure the right fit is holding the right position 

Delivery methods: 

  • Group exploration and facilitator led discussions 
  • Practical exercises 
  • Best practice theory exploration

Course objectives:

  • Introduction to the role of Management.
  • How to manage the targets.
  • Identify the sales target and create sales plan. 
  • Introduction to the Operations Management.
  • How to control Branch operation management 
  • Identify the risk and regulatory. 
  • Cases study and assessment.

Target audience

  • All Employees in Financial Organizations

Course Outline

Module 1: Management 

  • Role of Managers. 
  • Manage target 
  • Smart Objectives 
  • Your Management style 
  • Organization target hierarchy 
  • Types of support and development

Module 2: Staff management 

  • Staff motivations. 
  • Coach staff to priorities 
  • Adapt to change 
  • Handle mistakes

Module 3: Sales Management

  • Identify sales targets 
  • Create sales plan 
  • Promote and sell new products 
  • Cross selling

Module 4: Operation Management 

  • Bank Procedures 
  • Identify and control of cash and remittance 
  • Bank and Customer Accounts 
  • Operation Control 
  • Audit reports and comments

Module 5: Regulations and Rules 

  • Manage Operational Risk 
  • Ensure Branch Compliance 
  • Demonstrate regulatory understanding  

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    United Arab Emirates

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