*Fees + VAT as applicable(including coffee breaks and a buffet lunch daily)
*EWT reserves the right to alter dates, content and venue.
Conflict is inevitable. Everyone has had them and will probably have them in the future. This two-day training program presents tool and techniques so participants can more confidently deal with workplace conflict. The program explores the definition of conflict and presents how conflict situations can have positive outcomes. Participants will practice a conflict resolution process to successfully handle workplace conflict and will learn common tactics, counter tactics, and games used in conflict resolution.
By the end of this training course participants will be able to:
Business professionals who wish to enhance their communication and conflict resolution skills
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