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EWT
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Course Categories

Accounting and Finance Administration and Secretarial Auditing, Governance, Risk and Compliance Banking & Insurance Customer Service Human Resources and Training Information Technology - IT Leadership and Management Legal Marketing and Sales Microsoft Office Soft Skills

Accounting and Finance

Administration and Secretarial

Auditing, Governance, Risk and Compliance

Banking & Insurance

Customer Service

Human Resources and Training

Information Technology - IT

Leadership and Management

Legal

Marketing and Sales

Microsoft Office

Soft Skills
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Operation Management Accreditations

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*Fees + VAT as applicable(including coffee breaks and a buffet lunch daily)

*EWT reserves the right to alter dates, content and venue.

Overview

Delivery methods:

  •  Group exploration and facilitator led discussions
  •  Practical exercises
  •  Best practice theory exploration

Course objectives:

  •  Introduction to the role of Management.
  •  Introduction to the Operations Management.
  •  How to control Branch operation management
  •  Introduction to operation and control. 
  •  Understand bank procedures.
  •  Increase their awareness of the Managers or Supervisors responsibilities and indirect control.
  •  Over view audit reports and comments.
  •  Identify the risk and regulatory.
  •  Cases study and assessment.

Target audience:

 All Employees in Financial Organizations 

Course Outline

Module 1: Management.

  •  Role of Managers.
  •  Smart Objectives
  •  Your Management style
  •  Organization target hierarchy
  •  Types of support and development

Module 2: Staff management

  •   Staff motivations.
  •   Coach staff to priorities
  •   Adapt to change
  •   Handle mistakes  

Module 3: Operation Management

  •   Bank Procedures
  •   Identify and control of cash and remittance
  •   Bank and Customer Accounts
  •   Operation Control
  •   Audit reports and comments

Module 4: Compliance

  •   Roles of compliance
  •   Roles of Opening and running bank accounts
  •   Anti-Money Laundering
  •   Bank Fraud detection
  •   Know Your Customer (KYC) 

 

Module 5: Regulations and Rules

  •   Manage Operational Risk
  •   Ensure Compliance
  •   Demonstrate regulatory understanding 

Upcoming Training Courses

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Attractive Course Location Worldwide

Training with Tourism

  • Country

    Saudi Arabia

  • Country

    United Arab Emirates

  • Country

    Lebanon

  • Country

    Kuwait

  • Country

    Oman

  • Country

    Morocco

  • Country

    Egypt

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